takecharge; energy efficiency Posts

A Snapshot of 2015

Annual Report blog bannerThe numbers are in and 2015 was another solid year for our utility operations and customer service.  Here’s a snapshot from Newfoundland Power’s report on operations.

  • We delivered electricity to our customers 99.96% of the time; our reliability measure is twice as good as comparable utilities in Canada.
  • We invested $100 million in the electricity system, with close to 50% dedicated to upgrades – keeping our system safe and reliable.
  • We decreased the number of electricity bills that were estimated by 40% by increasing the number of automated meters at your homes and businesses.
  • Over 1/3 of our customers now receive electronic bills.
  • We launched a new customer blog, and we have over 25,000 followers on Twitter and about 8,000 receiving the Company’s new email/text outage alerts that provide real-time outage information and updates.
  • Our takeCHARGE rebate programs helped more than 6,000 customers save energy in 2015. We also provided over 395,000 at-the-cash rebates on energy efficient products through our retail partners. Since the launch, customers have saved enough to power the Town of Paradise for an entire year.
  • We have kept our operating costs under control at a rate that is below inflation.
  • Through The Power of Life Project, over $400,000 was raised to support  cancer care; and, we reached nearly 100 environmental projects completed through our annual EnviroFest events.

A huge thank you to our 650 employees and more than 260,000 customers.

Check out our full Report on Operations on our website.


It’s Energy Efficiency Week: Ask an Energy Expert

It’s Energy Efficiency Week: Ask an Energy Expert

It’s Energy Efficiency Week and it’s all about you and your questions. With winter on the way it’s the perfect time to start thinking about how you can save energy and money.

What information do you need to make your home or business more energy efficient? From October 3 to 9you can use #EEWeekNL on Facebook and Twitter to ask our takeCHARGE Energy Experts all your energy efficiency questions. Plus, you can chat with our Energy Experts LIVE via Twitter and Facebook between 10-11am and 7-8pm, October 8. We’ve received some great questions so far including:

  • How do I find the right light bulb?
  • Should I set all my thermostats on the same temperature?
  • What are the benefits of a heat pump?
  • What rebates are available if I heat my home with oil?

What do YOU want to know? It’s all available at TakeChargeNL.ca. Can’t find what you are looking for? Just ask. We are here to help. We look forward to talking energy efficiency with you this week and all year-round.