community Posts

A Snapshot of 2015

Annual Report blog bannerThe numbers are in and 2015 was another solid year for our utility operations and customer service.  Here’s a snapshot from Newfoundland Power’s report on operations.

  • We delivered electricity to our customers 99.96% of the time; our reliability measure is twice as good as comparable utilities in Canada.
  • We invested $100 million in the electricity system, with close to 50% dedicated to upgrades – keeping our system safe and reliable.
  • We decreased the number of electricity bills that were estimated by 40% by increasing the number of automated meters at your homes and businesses.
  • Over 1/3 of our customers now receive electronic bills.
  • We launched a new customer blog, and we have over 25,000 followers on Twitter and about 8,000 receiving the Company’s new email/text outage alerts that provide real-time outage information and updates.
  • Our takeCHARGE rebate programs helped more than 6,000 customers save energy in 2015. We also provided over 395,000 at-the-cash rebates on energy efficient products through our retail partners. Since the launch, customers have saved enough to power the Town of Paradise for an entire year.
  • We have kept our operating costs under control at a rate that is below inflation.
  • Through The Power of Life Project, over $400,000 was raised to support  cancer care; and, we reached nearly 100 environmental projects completed through our annual EnviroFest events.

A huge thank you to our 650 employees and more than 260,000 customers.

Check out our full Report on Operations on our website.


We’d like to help with your environmental project…

At Newfoundland Power we’re committed to operating in an environmentally responsible manner while enhancing the quality of life in the communities where we live and work. We take pride in the difference our employees have made in communities across the island through our employee-driven Environmental Commitment Program. And to be recognized last year as an environmental leader in our province with the Newfoundland and Labrador Environmental Award for Business really meant a lot.

EnviroFest is our annual celebration of the environment which takes place during National Environment Week. In fact, we’ve been hosting EnviroFest for almost 20 years now! Each year, our employees dig in and play a hands-on role in the projects by volunteering, working right alongside our community partners. They like getting their hands dirty whether it’s planting trees, flowers and shrubs to beautify a green space or filling up bags with garbage at a community clean up. We like all shades of green, so if you’re improving a park area, enhancing a trail system, starting a recycling program or transforming a green space, we want to help.

We are accepting proposals for community-based environmental projects across the island right now. Don’t miss out – get your proposal in today! The deadline is 4:00 p.m., Friday, April 15, 2016. Successful applicants will be notified on Friday, April 22, 2016.

After all, it’s the environmental actions we take today that will make a BIG difference tomorrow. Let’s leave a positive environmental legacy for many years to come…to be enjoyed by our children and our children’s children.Envirofest 2016

Rolling up our sleeves in your community

Through employee volunteerism, corporate donations and sponsorships, Newfoundland Power was able to provide over $600,000 to support the province, including those affected by cancer and mental health, in 2015.

Over time we have raised more than $3.4 million through The Power of Life Project for the Dr. H. Bliss Murphy Cancer Care Foundation, thanks to the support of our employees, customers and the company itself. In 2015 alone $400,000 was donated to help supply much-needed medical equipment in Burin, Gander, Grand Falls-Windsor, Stephenville and St. John’s.

Employees at The Gathering Place preparing trifles for dinner.

Employees at The Gathering Place preparing trifles for dinner.

We also launched the “from the heart” employee giving program to work to improve mental health in our communities, and we invested in our province’s youth by supporting arts, fitness and education. We sponsored Shallaway Youth Choir, SportNL’s annual SportFest West and the Junior Achievement Hall of Fame Awards, to name a few. In 2015, we also continued our over 30 year sponsorship of the Newfoundland and Labrador Association of Fire Services Learn Not to Burn school program.


Envirofest event @ Springwood Camp

Envirofest event at Springwood Camp

Our employees who volunteer are there to help in any way they can. We rolled up our sleeves and picked up our shovels at 7 different Envirofest events last year and also donned hair nets and aprons to prepare a meal at The Gathering Place.





At Newfoundland Power we are happy to have the opportunity to support the communities in which we work and live.