Options in case of postal service interruption

Options in case of postal service interruption

We are pleased to offer our customers a variety of ways to keep up-to-date with their bills in the event of a postal service interruption:

View your bill online

  • My ACCOUNT is an online self-service portal that gives you easy access to your electricity account anytime, anywhere. Sign up (or log in) to MY ACCOUNT to view your bill and check your account balance and payments.

Get your bill by email

  • Sign up for ebills to receive your bill electronically by email. It looks the same as your paper bill, and you’ll get a reminder 2 days before your early payment discount date.

Use our telephone self-service features

  • Call us at 1-800-663-2802 and follow the prompts indicated by our automated system. We’ll tell you the balance on your account and when the payment is due. You will need to have your account number ready.

Pay your electricity bill

  • When it comes to paying your electricity bill, there are several options available:
    • Join our Automated Payment Plan and have your payment automatically deducted from your bank account;
    • Pay online through your financial institution;
    • Pay over the telephone via your financial institution;
    • Pay at your financial institution (Newfoundland Power electricity bill required);
    • Deposit your payment along with the bottom portion of your electricity bill using a bank machine;
    • Drop off payments along with the bottom portion of your electricity bill at our Area Office Deposit Boxes, 24 hours a day. Note: This is a drop off box only, there are no cashier facilities on site; or,
    • Pay with your credit card through Plastiq, a third party online payment service. A fee of 2.50% will be charged.

 

Happy Energy Efficiency Week and Happy 25th Birthday to Our Insulation Rebate Program!

Happy Energy Efficiency Week and Happy 25th Birthday to Our Insulation Rebate Program!

We’re celebrating the 9th annual Energy Efficiency Week from September 25 to October 1 – and there are lots of reasons to celebrate! 25 years ago we started offering rebates on basement and attic insulation through our Wrap Up for Savings Program. Over 14,000 homeowners have been able to top up their insulation with the help of these rebates. In 2017, these participants will collectively save approximately $4.5 million on their electricity bills.

Insulation made cents in 1992 and it’s just as important today. On average home heating accounts for over half of the electricity used in electrically heated homes. Having enough basement and attic insulation can save you hundreds of dollars every year. If your home was built before 2012, there’s a good chance you need more!

The program name may have changed, but it’s not too late to wrap up for savings. Visit TakeChargeNL.ca for more information on Energy Efficiency Week, tips, rebates and a chance to win an energy efficiency loot bag valued at $250 dollars!

 

Launch of the First Osprey NestCam in Newfoundland and Labrador

Launch of the First Osprey NestCam in Newfoundland and Labrador

On May 29, we launched the first Osprey NestCam in the province! Through a live video stream, you can get a bird’s eye view of the osprey nesting on a special platform at the Virginia Waters Substation on Snow’s Lane in St. John’s.

Safety is paramount at Newfoundland Power, so we developed a management plan to reduce potential impacts to migratory birds, while minimizing any operational effects. Relocating nests to specialized platforms provides nesting sites for protected species, while minimizing risks of electrocution, equipment damage, power outages, and even fire if debris falls onto energized power lines.

In 2016, Newfoundland Power was contacted by Ornithologist, Rob Bierregaard from Drexel University in Pennsylvania, who was very interested in tagging several juvenile Newfoundland osprey to track their migratory journey to and from their southern homes on the border of Columbia and Venezuela. One osprey in particular, named Shanawdithit, after the last known living member of the Beothuk people, has been actively migrating each year and has gained quite a following since being tagged.

We discovered Shanawdithit has a partner, but we didn’t have a name for him, so we decided to launch a “Name the Daddy Osprey Competition”, open to students across the island. Aurora Drew Hickey, an 11 year-old Grade 5 student at St. Francis of Assisi in Outer Cove answered the call and named the Daddy Osprey, Beaumount. When we launched the competition, we asked that students submit a name that has a very strong connection to the province, just like Shanawdithit. We agreed with Aurora and felt that the name Beaumont is a very appropriate tribute to the brave soldiers who sacrificed their lives over 100 years ago.

If you’d like to follow Shanawdithit and Beaumont, you can view the NestCam here. Please be advised that this live feed shows birds in their natural habitat, so events may occur unexpectedly and may not be appropriate for all viewers.

Happy viewing!

EnviroFest 2017 – Celebrating 20 years!

EnviroFest 2017 – Celebrating 20 years!

At Newfoundland Power we’re committed to operating in an environmentally responsible manner while enhancing the quality of life in the communities where we live and work. We take pride in the difference our employees have made in communities across the island through our employee-driven Environmental Commitment Program.

EnviroFest is our annual celebration of the environment and this year we celebrated 20 years of hosting beautification projects across the province. Our employees dig in and play a hands-on role in the projects by volunteering, working right alongside our community partners.

We once again invited municipalities and community groups to submit proposals early in March and the great projects highlighted below were completed in June.

Carmanville: Approximately 20 volunteers, including MHA Derrick Bragg, were on hand to construct 10 planter boxes located at the town council office and another was constructed for the senior’s home in the community.

St. Mark’s School – King’s Cove: We had another great turnout from the community, employees and Minister Eddie Joyce and MHA Neil King dropped by. Employees and volunteers created an outdoor classroom and cleaned up around the school to make way for planter boxes that were filled with vegetable plants and flowers.

Tom McCormick Memorial Park – Bristol’s Hope: Approximately 40 employee volunteers and residents, along with Minister Steve Crocker, were on hand to lay over 4,000 square feet of sods in under one hour and planted trees/shrubs and flowers.

Steady Brook: We worked with the Corner Brook Stream Trail Association to plant trees and shrubs at the beginning of the trail in Steady Brook that will eventually connect with the trail in Corner Brook. Our partnership with the Corner Brook Stream Trail Association has spanned almost 15 years and it was great to work them again.

Keep Your Children SAFE this Summer

Keep Your Children SAFE this Summer

Children don’t always know, or remember, what can harm them, so it’s important to teach your children that electrical equipment is extremely dangerous.

  • Never tamper with electrical equipment and teach your children the meaning of danger signs.
  • Never climb electrical infrastructure or enter substation yards.
  • Do not swim in reservoirs around hydroelectric generating plants. The operation of the plant may cause water conditions in the reservoir to change quickly, creating strong underwater currents.
  • Never build a tree house near power lines, and keep children from climbing trees growing near power lines.
  • Only fly kites and model planes in open fields away from power lines. If something becomes entangled in a power line, never try to retrieve it. Call us for assistance.

We wish you a safe and happy summer.

THINK SAFE. LIVE SAFE.