Distribution of RSP Refund for Current Customers to Begin

Newfoundland Power and Newfoundland and Labrador Hydro (Hydro) wish to advise that the distribution of the Rate Stabilization Plan (RSP) refund to current customers will begin on February 15, 2017. Approximately 200,000 current customers will initially receive refunds, representing approximately 85% of the RSP balance.

All Newfoundland Power customers and Hydro’s Island Interconnected customers who have used, and paid for, electricity between January 1, 2007, and August 31, 2013, are eligible for this refund. Current customers will receive their RSP refund first, and then attention will shift to former customers who had electricity accounts during the refund period. Read more…


Season’s Greetings from our Family to Yours!

The holidays are a time for us to give back to those who are close to us as well as those in need.

Our employees have been busy this season in support of many different community initiatives: We collected over 16,000 pounds of food for the Community Food Sharing Association; served breakfast to the hardworking staff at St. Clare’s Mercy Hospital; stocked gifts bags for the Gathering Place; decorated cancer centres in St. John’s and Gander for the holiday season; helped children keep warm for another year through our commitment to the Coats for Kids program; and, donated many units of blood to help save lives as part of our ongoing partnership with Canadian Blood Services.

Through the generosity of our customers and employees, we have been able to help make a difference in the fight against cancer. Through our corporate charity, The Power of Life Project, we have donated much-needed equipment in support of cancer treatment and comfort, filled a toy box full of joy for children, and shared in the celebration of hope through the Let Hope Ring program.

As we embark upon another holiday, please put safety first – whether you’re cutting a Christmas tree, stringing up lights or gathering around a fire, remember a safe holiday season is a happy one. For more holiday safety information please visit http://www.newfoundlandpower.com/electricalsafety/athome/holiday.aspx

From all of us at Newfoundland Power, have a safe and happy holiday!

A Busy Weekend for Christmas Parades!

Delays due to weather made for a very busy weekend of Christmas parades across the island. Over the past few weeks our employees, retirees, their families and friends spent many hours getting the Newfoundland Power floats ready. The Paw Patrol float delighted children and grownups alike at the Downtown St. John’s and Mount Pearl Christmas Parades, winning awards at both. At the Downtown St. John’s Parade, over 40 employees and family members walked the parade route and collected over 14,000 pounds of food valued at approximately $35,000 and over $8,000 cash from parade spectators, all in support of the Community Food Sharing Association. Many thanks to everyone who donated to those in need this time of year.  In addition this year, we also held food drives at our offices, which added an additional 2,000 pounds of food. Thank you to our colleagues at Fortis for supporting our food drive as well.

Parade goers at the North Shore Santa Claus Parade were wished A Gingerbread Christmas from the employees, retirees and family members from our Carbonear office. A lot of work went into building the float and the Gingerbread House was a big hit.

For the Gander Christmas Parade, our employees put together a very unique Newfoundland Power themed float. The float featured a home well lit for the holiday season with our very own Power Line Technician, Justin Kieley, climbing the pole just outside. The parade is held at night, which was great for viewing the lights on all the floats.

The Thomas the Tank Engine chugged his way through the Grand Falls-Windsor Christmas parade. This is the third year that Thomas was able to participate in a parade. He made his debut in Carbonear in 2015 and last year he thrilled crowds in St. John’s.

The next parade will be taking place this weekend in Clarenville….keep an eye out for our Polar Express Float.

Have a Safe and Happy Holiday Season Everyone!

Think Safe. Live Safe.



Employees receive national Lifesaving Award

Employees receive national Lifesaving Award

We couldn’t be prouder of two of our employees, Wayne Baggs and Jim Short, Meter Readers in Corner Brook. On Tuesday, November 15, 2016, Wayne and Jim attended a Canadian Electricity Association (CEA) Safety Symposium in Toronto where they each received a 2015 CEA Lifesaving Award.

This is their story:

 Jim Short and Wayne Baggs were driving east on the TCH about 5 km past Deer Lake when they came across an accident scene.  A vehicle had been travelling west on the TCH when it struck some slush and the driver lost control.  The vehicle did several 360 degree turns before going off the road and ended up upside down in a water filled ditch. The men parked their vehicles and ran to the ditch along with three other drivers who had also stopped.  The driver of the vehicle was trapped inside and the five men decided they had to try to lift the vehicle to allow the driver to escape.  They entered water up to their knees, quickly realizing that meant the driver of the vehicle was upside down and submerged in freezing water which was filling the drivers’ compartment.  The driver was also surrounded by airbags that had just gone off and was in great peril if the men could not lift the car – but they did it, and the driver was able to crawl out.   Had they not been there and lifted the vehicle quickly the driver mostly likely would have drowned. It was noted from the time they stopped until the rescue no other vehicles drove past the accident scene – this truly meant their efforts had made the difference between life or death. 

Congratulations to Wayne Baggs and Jim Short – you are truly heroes!

Did you know cutting a tree could be fatal?

Did you know cutting a tree could be fatal?

On Saturday, November 5, 2016, over 4,300 customers in the Lewisporte area experienced a lengthy power outage. This outage was the result of individuals cutting trees in close proximity to electrical infrastructure. In this instance, one of the trees actually fell directly into a high voltage transmission line.

Of cimage4ourse this creates a major safety concern for those in the immediate vicinity of the contact. It also results in needless power outages to homes and business, not to mention critical locations such as hospitals, clinics and customers that rely on electricity to run home-based medical support equipment.

In this particular case, Newfoundland Power crews that responded to the incident found significant evidence of burning on the tree and at the base where the tree had been standing. Not only could the individual who was cutting the tree have been seriously injured or killed, but the same could also apply to anyone that was in close proximity to the tree at the time of the contact. Make sure you think about this the next time you are cutting trees, whether you are completing a commercial job, or you are just out to cut firewood or find the perfect Christmas tree – as our safety ads say, make sure you Look Up Before You Cut.

It was only pure luck that no one was seriously injured or killed as result of this incident, however, we cannot say the same for similar situations in the past. Please don’t take this warning for granted. It could mean the difference between life and death. 

If you see someone cutting wood in close proximity to a power line please let us know immediately by calling our emergency line at 1-800-474-5711.

Think Safe. Live Safe.