100,000 times…THANK YOU to our customers!


Yes, that’s right…we now have 100,000 customers who have chosen the convenient option of receiving their bill by email. We want to thank all of our customers who have signed up for ebills over the years. From the very first customer to sign up for this service to the 99,999 that followed, you all played a role in helping us reach this mark!

A shout out to Renee P. of Paradise, the 100,000 customer to sign up. Wade Hiscock, Director, Customer Service, visited Renee to present her with a token of appreciation.

If you are still not an ebills customer…what are you waiting for? There are still opportunities to WIN! Sign up for ebills before December 31, 2016, and you’ll be entered into monthly draws for prizes valued at $100. If you are an existing ebills customer, you will be automatically entered into the draws.

Visit https://secure.newfoundlandpower.com/customerrelations/youraccount/ebills/default.aspx for more information.

Once again, a big THANK YOU to all our ebills customers!

Fortis Inc. Enters the New York Stock Exchange


We’ll there’s one thing for sure, and that’s IT ALL STARTED HERE! Newfoundland Power has been serving electricity customers on the island of Newfoundland for nearly 130 years. Throughout that time we’ve remained focused on responding to our customers and continually improving operations. As Fortis grows in leaps and bounds, it continues to focus on these pillars of success.

On October 14, Fortis finalized its largest utility acquisition to date, adding the Michigan-based ITC Holdings to their line-up of subsidiaries. The $11.3 billion acquisition means that Fortis now has approximately 60% of its assets in the United States.

Today at approximately 11 a.m. NST, Fortis, joined by members of its subsidiary companies, will mark the official joining of the NYSE by ringing the opening bell on Wall Street. Fortis will trade under the ticker symbol “FTS” and will retain its listing on the Toronto Stock Exchange also under the symbol “FTS”.

Congratulations Fortis!

Water and Electricity DON’T MIX!

Water and Electricity DON’T MIX!

If your home or business is flooded, THINK SAFE AROUND ELECTRICITY!


It is important to remember that water and electricity DO NOT mix.  If you find yourself in the unfortunate circumstance of having water in your home or business, it is important to think before you act.  We know you are in a hurry to get things back to normal, but if water levels have risen to the level of baseboard heaters or electricity outlets, it’s possible the water is energized and potentially lethal. Water could also come through your electrical panel. If you find yourself in any of these circumstances – STAY AWAY!


The first thing you should do if you are concerned water may have interacted with an electrical source in your home or business is to SHUT OFF POWER. UNDER NO CIRCUMSTANCES should you make contact with water in order to attempt to shut off power. To guarantee there is no power running through your home, power must be disconnected through your meter. DO NOT ATTEMPT TO DO THIS YOURSELF. A certified electrician can help, or you can call us at 1-800-474-5711. When in doubt…reach out, we are here to help.


It is also important to be smart outside of your home.  After storms, high winds may have caused downed power lines and trees falling into lines. Always assume downed lines are energized. Electricity and water is just as dangerous outside as it is inside.  Be vigilant and look for downed lines. If you find one STAY AWAY and call us immediately.  For more information about downed lines visit http://www.newfoundlandpower.com/ElectricalSafety/DownedPowerLines/Default.aspx



John Curran
Manager, Safety and Environment

Guess Watt? It’s Energy Efficiency Week!


The 8th annual Energy Efficiency Week is all about getting YOU involved in the conversation about how to save energy and money.

If you have a question, now is the time to ask! When you submit your energy efficiency question on TakeChargeNL.ca you will be entered to win a custom energy assessment and $1,000 for energy-efficient upgrades! To qualify, questions must be submitted by 4pm on Friday, October 14, 2016.

Here are some of the questions we’ve received so far:

Q: I have electric heat. Should I leave my thermostats at the same temperature day and night or should I turn them back at bedtime?

A: You should turn back the heat in rooms you don’t use a lot by 3-5°C. And do the same for the main parts of your home when you’re going out for several hours and at night. Turning down the heat can save you hundreds in heating costs and is easy to do!

Q: Can I use a dimmer switch with LED lighting to reduce energy consumption?

A: LED light bulbs are great energy savers! They use at least 75% less energy than a traditional incandescent bulb and last up to 25 times longer. Using a dimmer switch with an LED is a good way to save even more energy. LEDs can work with dimmers. Just make sure to check the packaging of the dimmer switch to ensure it works with LEDS. Some dimmers only work with other types of bulbs.

Keep the questions coming in! And remember, takeCHARGE is always here to help! During Energy Efficiency Week and all year-round, we offer advice and rebate programs to help you save energy and money.